FEES & PAYMENTS
An online solution for your global payments
In order to get your money moving quickly, there are two separate steps to be aware of ahead of time. The first step involves determining how to provide us with the funds for your transaction. The second step determines the delivery method in which your beneficiary will receive the funds.
Send Us Your Funds
| Sending Funds (to us) | Fee | Process Time* | Description |
|---|---|---|---|
| Bill Pay [NOT AVAILABLE IN US] |
$0 | 1 day | Simply add Custom House** to your list of bill payees on your online banking account (Canada & Australia). You can also use electronic bank transfer to send funds from your online bank account in the UK (BACS) .(BACS may take up to 2 days to clear funds) |
| Direct Debit [RECOMMENDED FOR U.S. CLIENTS] |
$0 | 3 day | Link your checking account to us. We'll withdraw funds when the transaction is booked. |
| Wire Transfers | $0 | 1 day | Initiate a Wire Transfer through your bank. Wire instructions are provided to you at the time you book your transactions. (Sending bank may charge fee.) |
**Western Union acquired Custom House in 2009 and owns and operates Custom House as Western Union Business Solutions along with its services under the Western Union name.
Choose Your Delivery Method
We offer a variety of methods in which you may deliver funds to your beneficiary.
| Delivery Method (to recipient) | Fee | Process Time* | Description |
|---|---|---|---|
| Electronic Funds Transfer (EFT/ACH) [RECOMMENDED] | $0 | 3-5 days | Deposited directly to the recipient's bank account. Available for select currencies and countries. |
| Wire Transfer | $22 | 1-2 days | Deposited directly to the recipient's bank account but faster than an EFT/ACH. Available for all currencies except KYD. |
| Draft (check) | $0 | 10-15 days | Mailed as a draft (check) to the address of your recipient. Available in select countries. |